Terms and conditions

Agreement: This agreement is entered into between Premier Concierge/ premierconcierge-luxury.com, “Us” or “We” or “The company” or “Our company” , and Client “You” or “Customer”. Client understands that by the very nature of our company, we are providing concierge services, and access to certain events or experiences which are unique and exclusive. Therefore, the following terms are necessary and binding unless expressed otherwise in writing via email: luxurypremierconcierge@gmail.com or via our Contact Us page. The company is registered with License name: LUXOR PREMIER B.V.  and CRIB NUMBER 435213260 based in Dutch Sint Maarten.

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Booking Conditions: The information provided by Premier Concierge our websites and mobile applications are provided in good faith but all bookings and accommodations are based on availability and in order for us to arrange everything your way, your trip MUST be booked at least 21 days prior to your arrival. Once you have decided on your desired trip package (as offered) by us, please carefully read the following conditions, as these form the basis of your relationship with us or “us/the company”, bespoke luxury concierge service company and with any supplier/businesses with whom we/you have a direct connection or contract. Except where otherwise stated, these “booking conditions” apply to our concierge services which you book with us and which we agree to make, provide or perform (as applicable) as part of our contract with client “you” or, where we act as an agent as set out below, arrange for you. All references in these “booking conditions” to “holiday”, “booking”, “contract”, “corporate event”, “bespoke experience or event”, “VIP package”, “Travel package”, “VIP trip” , “tour”, or “travel arrangements” mean such leisure and/or business travel arrangements unless otherwise stated. In these booking conditions, “client” and “you” and “your” means all persons named on the booking or any of them as applicable (including anyone who is added or substituted at a later date).

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Definition: Premier Concierge is a luxury concierge company that offers planning and services in travel and luxury concierge services; in other words, the company facilitates, arranges, check availability, reserve and booking of travel, lifestyle, and unique experiences as well as offering goods and services to its clients by acting as an intermediary between clients and suppliers, businesses, hotels, service providers, vendors, sellers, brokers, contractors, employees and other third parties that are contracted or used by our company (collectively “Supplier”). The lifestyle and unique experiences and goods and services shall also mean tangible and intangible lifestyle experiences and other goods and services. The company agrees to use reasonable business efforts to identify, recommend, and secure the appropriate luxury concierge services and/or unique and lifestyle experiences as well as goods and services to its clients. 
Advice: Our company and websites do not offer medical, legal, fitness, health and other legal advice. We encourage you to consult with the appropriate professionals if such advice is necessary. The use or reliance of any information contained on our website or any of our mobile applications are solely at your own risk.

Your Contract: The below are the booking conditions of our company and how the company provides concierge services to its clients. It is well noted that Third Party Supplier’s own terms and conditions are not applicable to these terms and conditions; all arrangements made with Third Party Suppliers will also include their own terms and conditions for your review when necessary. When you make a booking you agree & guarantee that you have the authority to accept and do accept on behalf of your party the below terms of these booking conditions. The client understands and agrees that he has read and understood the booking conditions, terms and cancellation policies of the company and agrees to be bound by its terms & conditions as soon as he/she is paying the company’s invoice/s and/or booking fees for the concierge Services. The client agrees that the Official Business Hours of Service for the Company are Monday-Sunday 8 A.M-6 P.M But Some outside businesses and Concierge Services that are offered outside of the Official Business Hours of Service may be different than offered normal hours.
*BOOKING AND PURCHASE OF OUR TRIP PACKAGES, CONCIERGE SERVICES, EVENTS AND EXPERIENCES CONSTITUTES AGREEMENT TO Premier Concierge / premierconcierge-luxury.com terms and conditions.

Currency and Payment: It is noted that the USD (American Dollars) is the primary currency used by the company. Based on the location of the concierge services, the company also uses other currencies such as Caribbean Guilder used in Sint Maarten and Curacao, and Euros. We accept currently only two different methods of payment: Bank wire transfer, and Cash. We do not yet accept credit card charges from 3rd parties and on behalf of the primary card holders. A digital receipt will be provided by us to the client for our concierge services if necessary & after payment is made.

Booking and Confirmation: You may only book via our company website under VIP Packages  We will communicate with you by email, phone or text messages in relation to your request for services, including sending documents such as your confirmation of services, itineraries and invoices if necessary. The company encourages you to retain all communications, hard and digital copies of all documents sent to you for your record. All the correspondences from Unicorn VIP Concierge Ltd. will be sent by e-mail or text messages however depending on the request for services and selected third-party suppliers, certain documents may need to be sent by postal mail or express courier. Clients may contact us by e-mail for any of the reasons mentioned in our booking conditions (for example: to request an amendment, change, modify or cancel). All requests should be via our Contact Us page or via our email.

Please note, that only after payment has been made by client, we can arrange and book your trip, tailor-made corporate, leisure travel, or an extension to a brochure tour, offer our VIP services, make your hotel & gaming reservations, arrange flights & transportation & offer other accommodations and amenities etc… and then we can give client the confirmation invoice. We will indicate your requested package cost and other fees if applicable and you will be notified of any accommodations, arrangements, flights, hotels etc… which are still on request and not confirmed at the time the confirmation invoice is issued. Once payment has been made by client, any subsequent request to have that payment refunded and to pay by an alternative means, may require you to pay an administration fee of up to 30% of total trip charges. (Also, see our full cancellation and refund policy down below). It is the client’s responsibility to check the confirmation invoice carefully and any other documents that we send and to immediately notify us in the event of any error or inaccuracy, as it may not be possible to make changes later. If all payments (including any surcharge where applicable) are not received on time and usually within 5 days of your trip booking, we (or we acting as agent for the third party supplier where applicable) are entitled to assume that you wish to cancel your booking. If we do not cancel straight away because you promise to make a payment but you still fail to do so, you must pay the cancellation charges shown in the cancellation clause depending on the dates and time frames and we (or we acting as agent for the Third Party Supplier where applicable) reasonably treat your booking as cancelled by you. 

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VIP Trip Packages and Fees: Each of our packages have a set price per person that offers and includes different activities and variety of concierge services (explained in details under VIP Packages), We will accommodate and render services base on clients paid trip packages, travelers qty and requests that are made with us during client VIP trip bookings. We offer comprehensive VIP services and by agreement with our various suppliers, partners and other businesses, we are unable to provide line by line pricing breakdowns. Some special services, items, requests and amenities on short notices may not be available for immediate purchase, set up, delivery and rendering. Additional charges may apply for clients with special orders, purchases and services beyond their trip package allowance or if requested on a short notice.

Room Early check in and late Checkouts are based on availability and hotel occupancy. Client must let us know in advance so we can ask and send our request and if possible, accommodate. 

Tickets, Invitations, Experiences, Events and other Activities: It is noted that the Company is not involved in the actual performance of the most events, activities and/or experiences; the company is also not an agent, employer or employee of the suppliers. Client acknowledges that the company’s responsibilities in connection with the event, activity or the experience are limited to arranging, facilitating or prioritizing of the event, activity or the experience when possible, and also collecting payments from the client on behalf of the Supplier if necessary, and that the supplier, not the company is responsible for honoring the terms and conditions of any event, activity or experience. Clients acknowledge and agree that tickets, accommodation and invitations to a special or sold-out event, party, concert, show or an experience may be purchased at a value higher than face value and are non-refundable. Clients acknowledge & agree that the company will use reasonable business efforts to facilitate the acquisition of the event, activity or the experience (via tickets, reservations and/or invitations) from an identified supplier. Clients also acknowledge and agree that the company cannot guarantee the supplier will honor the access to the event, activity or the experience or that such event or experience will not be subject to cancellation, postponement and other modification. Where a client requests the company to purchase certain tickets, invitations, experiences on his/her behalf, the company will invoice the client for all tickets, reservations, and invitations purchased for the client plus the percentage of the Service Charge fee (15% of the entire purchased price when applicable) and any other reasonable fees incurred in the purchasing of such tickets and invitations for or on behalf of the client. Clients will be notified of such fees at the time the request is approved by the company. Where tickets, reservations, and invitations to an event, activity or experience have been purchased and such event, activity or experience is subsequently cancelled or postponed, reimbursement to the Client will be based on the terms and conditions set by the relevant supplier/partner, unless otherwise specified. It is important to note that the 15% fee that is charged by the company to purchase the tickets or invitations is non-refundable.

Alterations by you: If you wish to make any amendments to your request or concierge service after the confirmation invoice has been issued, you must inform us via email or Contact Us page immediately and try do a follow up via phone with us right away and no later than 5 days after your booked/confirmed trip package.If you perform changes to your booking and services more than 5 days after booking confirmation of your trip, there will be (percentage- %) charges base on the date of your request which is explained under our cancellation & refund clause. If you wish to change any aspect of your request or concierge services after it has commenced, we, our hosts & agents will do the best to assist you, subject to you being responsible for any cancellation charges that may be levied for the arrangements originally booked and for the cost of your new arrangements and for any costs incurred by us and our partners or our agents in attempting to cancel, secure or revised arrangements.
Changes or alterations by “US” or the “Third Party Supplier”: Occasionally and due to local, government and global policies and requirements, we have to make changes and correct errors in our websites and other details of our offered services before and after bookings have been confirmed. Most changes are minor and will not affect your requests or the quality of our offered services but occasionally, we may have to make a “significant change” in clients original arrangements and in some cases we may even cancel clients confirmed bookings (which we reserve the rights to do so), If we have to make a significant change or cancel any of the services, we will inform you as soon as possible. For all “significant changes” which may affect the level and quality of the service rendered, we will do our best to accommodate you and If there is time before the start of your trip or concierge service, we will offer you the choice of the following options: We will (1) offer an alternative option and cover the cost of the difference in the original price”if any” or (2) offer a partial or full refund only for the specific service that is changed or canceled or (3) offer a future credit in the exact value for a future request or service. Please note, the above options are only available for significant changes to your trip or concierge service by us. If the third party supplier changes or cancels your trip package, request or concierge service, we will pass on the new details to you together with any compensation that the third party supplier may offer but we cannot accept any liability for any changes or cancellations that are made to these bookings and by the supplier.

Limitation of Liability and Indemnity: We will exercise reasonable care and skills in providing services and as far as reasonably practicable, provisions will be based in accordance with the client’s request and instructions. Where the Company engages a third party supplier to procure services to the client, it will use reasonable care and skills in selecting and engaging the appropriate supplier. The company does not provide any representations or offer any warranties, express or implied, including (and not by way of limitation because of specification) as to the quality, merchant ability or fitness for a particular purpose or otherwise of the goods or the standard of services supplied by the suppliers or others. Clients should note that the successful sourcing of a suitable third party supplier is always subject to availability and may change from time to time without notice. If any supplier becomes unavailable, the company will use reasonable efforts to locate a substitute and appropriate supplier from its network of contacts. Clients understand and agree that the company shall not be responsible for any actions of its suppliers, all of whom are independent contractors, individuals and other businesses. If the company furnishes clients with a supplier’s contact or other information, clients must solely rely upon their own judgment and discretion in selecting and using the services of that supplier and in entering into any contracts with such supplier. Any goods or services provided by the supplier will be governed by the rules, terms and conditions formed between the client and the supplier. The company will not be responsible for any goods or services provided, modified or canceled by the supplier. Any contracts which client enters into with suppliers, either directly or through the company as representative or agent are independent of and maybe not connected to or subject to any of our Terms and Conditions. The company disclaims any and all liability for any act or omission of any supplier/service provider or any loss incurred by client as a result of any act or omission of suppliers. The company accepts no liability for any goods or services provided to a client in the course of acting upon such a recommendation and the client hereby waives any claim or right to assert a claim against the company with respect thereto. The company, including its owners, offices, directors, employees, contractors and affiliates shall not be responsible, liable for and hereby disclaims any and all liability for known or unknown, have or had contracted or transmitted any disease, sickness, allergies, other illnesses, personal injury, death or any other claims and lawsuits. In addition clients agree that the company will not be liable for any consequential, indirect or punitive damages directly or indirectly arising out of this agreement or the work regardless whether caused or contributed to by the sole, joint, or concurrent negligence, strict liability, product liability, pre existing condition, even if such damage was foreseeable or the company has been advised of the possibility of such damages. As used in this agreement, “indirect damages” or “consequential damages” include, without limitation, loss of revenue, expenses, lawyers’ fees, profit or use of capital, production delays, loss of product, reservoir loss or damage, lost savings, loss of facilities or core equipment, damage to reputation, loss of opportunities, losses resulting from failure to meet deadlines and downtime of facilities, vessels or aircraft. The company shall not be liable to the client and will not be deemed to be in breach of these terms and conditions for any delay in performing, or failure to perform, the services where such delay or failure is due to causes or events beyond the company’s reasonable control. The company shall not be considered in breach of this Agreement for delays in performance caused by circumstances beyond the reasonable control of the company or assigned /contracted non-performing party or their agents, including, but not limited to, act of God, riot, earthquake, storm, war, strike, lockouts, trade disputes or labor disturbance, accident, breakdown of machinery, fire, flood, storm or difficulty in obtaining workmen, materials or transport, failure to obtain a requisite permit or authorization from a governmental authority by reason of any statute, law, epidemic, and quarantine. Should such circumstances occur, then the company shall, within a reasonable amount of time, give written notice to the client describing the circumstances preventing continued performance and the efforts being made to resume performance. The company shall be granted reasonable extension of time for any delay in its performance of the Services caused by any such circumstances. 

Company Social media and Website liabilities: Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of our company, website, social media, affiliated 3rd parties and services used or our mobile application or reliance on any information provided on our company, website, social media, affiliated 3rd parties and services and our mobile application. 

Insurance: You are strongly recommended to purchase an insurance policy (during your trip) that covers personal liability, personal accident, lost and delayed baggage, medical expense, cancellation insurance and other travel insurance coverage at the time of booking your luxury travel or event arrangement. Client understand and agree they assume full responsibility for any loss, injury, death, or damage to them, their family, guests, their dependents or animal and pets arising in connection with their participation, or the participation of their family, in the trip, travel, reservation or event arrangement, and for ensuring that they have adequate insurance coverage to cover any loss endured. We do sell and provide any insurance policies and cannot accept any liabilities for your loss or claims or lawsuits. We suggest you to obtain your own travel insurance with a reputable travel insurance company after booking your trip with us and make sure that your insurance policy will cover you and all your guests/travelers for the entire trip. It is important for us to have a copy of your policy and declaration page if possible so we can start planning your trip right away. 

Force Majeure: Neither us or the third party supplier can not accept liabilities or pay compensations to terminate this contract for any failure to perform hereunder where such failure is approximately caused by a force majeure occurrence. A “Force Majeure Occurrence” shall mean an occurrence beyond the control and without the fault or negligence of the party affected and which by the exercise of reasonable diligence the said party is unable to prevent or provide against. Without limiting the generality of the foregoing, force majeure occurrences shall include: acts of nature (including fire, flood, earthquake, storm, hurricane or another natural disasters), war, global pandemic, outbreaks, invasion, acts of foreign combatants, terrorists’ acts, military or other usurped political power or confiscation, nationalization, government sanction or embargo, labor disputes of third parties to this contract, or the prolonged failure of electricity or another vital utility service. Any party asserting force majeure as an excuse to performance shall have the burden of proving proximate cause, that reasonable steps were taken to minimize the delay and damages caused by events when known, and that the other Party was timely notified of the likelihood or actual occurrence which is claimed as grounds for a defense under this clause.  

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Cancellation and Refund clause: Should you wish to cancel or modify your luxury travel trip and other reservations, activities, events and other arrangements, you must notify us in writing “via email” or via our “contact us” page immediately. This cancellation/modification will be effective on the day we receive your written notification (other charges, fees and penalties may occur). Please state the reason(s) for your request as you may be covered by your insurance policy and/or we may be able to accommodate you without a penalty and other related fees. Please note that all your trip claims must be made directly to your insurance company and not to us but you must inform us as well so we can either facilitate your claims and/or assist you with your request. Depending on when( time/date) your notification of cancellation & modification is received, the following charges will apply as follows to any of our booked VIP packages:
Full Refund If request to cancel, modify or downgrade to a lower trip or packages is made and received by us via email or Contact Us page within and no later than 5 days of your booked & confirmed trip reservation.
70% refund from clients total made payments to us only(including your deposits and/or any paid in full or partial payments). Only If cancellation, modification or downgrading to a lower trip or package is requested via email or via our contact us page within 5 to 10 days after clients booked/confirmed trip reservation.
No Refund If cancellation, modification or downgrade to a lower trip or package is made and received by us after 10 days of clients booked/confirmed trip reservation. We can not issue any partial or full refunds for clients early hotel checkouts prior to scheduled departure date, cancelled reservations, No shows, lost tickets, other accommodation & service cancellations by the client. No refund, partial refund and allowances can be made for meals, prepaid hotel rooms and reservations, excursions, tours, flights and VIP orders, prepaid, made ready and/or prepared services, luxury concierge services, advanced made reservations, activities and other bookings that are included in the price of your customized VIP travel packages, reservations or event arrangements but not taken or not used by the client. No refund be made for lost, mislaid or destroyed general issued tickets, travel tickets, food, casino play, sport and other vouchers & gift cards. Client understands that partial cancellation of their booked trips or arranged services may result in total cancellation or increase in cost. If your reason for canceling/modifying services is because of an event beyond your control (example: illness, injuries, death of a close friend or relative, force majeure), we may request evidence and documents from the client and we may be able to pause services and/or transfer their arrangements & reservations to another date. Clients may be required to give us a reasonable notice and sufficient time frames to make such arrangements and that you agree to be liable for any outstanding payment under the new contract. All credits, partial and full refunds will be made to the original method of payment that is used by the client.

Upgrade to more expensive trip packages: This may be possible if your request is made within 1- 5 days of your initial booked and confirmed trip reservations (Subject to availability).

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Conditions of Prices: Once a VIP package is booked or the price of your request or concierge services has been confirmed and full payment has been received by the company, the client is guaranteed not to receive any increase in prices later unless, client asks us to modify, cancel or change services. In such events, the company agrees to (1) notify the Client of the changes in price and (2) agrees to offer other suitable options (3) proceed with the company trip package as paid for by the client without any new changes.
The client understands that the company’s prices always list what is included and what is not included as specified in the agreement, proposal, price package and/or invoices. Please note additional expenses/charges incurred could be added at the end of a trip like: special and extra accommodations, private, corporate and other special event requests and/or special concierge services. All services are sold as a complete package and UnicornVIPConcierge.com may not provide a breakdown of costs for all its customized luxury travel, reservation or event arrangements whether it is for private or corporate clients. All costs quoted are based on availability and subject to change without notice. Breakdown & detailed fees for the company, suppliers and whether they are reservation fees, trip planning fees, service charge fees, contractor, host, assistant fees, hotel fee, product and service fee, last minute/weekend surcharge, research fees and other concierge fees maybe not be included in client invoice and confirmation.
Passports, visas and other travel documents: It is the client’s responsibility that passports have at least 6-month validity beyond the date of their return and visas, inoculation certificates, ID cards, travel insurance and other necessary travel documents are in order BEFORE your travel begins. We don’t accept any liabilities for your failure to comply with any of these requirements and we reserve the right, if applicable, to charge you any costs incurred by “Us” or other agencies and suppliers due to your failure in any of these respects. It is also your responsibility to be on time, show up and be ready to check in for your flights, transportation and reservations and to be in the right place at the right time for any of your travel arrangements, reservation and other concierge arrangements and services. It is the responsibility of the client to ensure that all members of their party are in possession of all their necessary ID, travel document, necessary vaccination, health card and other certificates before departure. We do not accept any liability if you fail to do so and no credit or refund for missed reservations or flights, lost or mislaid air tickets or other travel documents and health certificate will be issued. It is a condition of your contract with us that you act with reasonable prudence and circumspection whilst on holiday and that you comply with all local, state, federal and global law and their health, security, and safety requirements. You accept full responsibility for any incident, injury, damage or loss to any supplier, service provider, contractor, company, employee, hotel, that may be caused by you or any member of your party. Full payment for any such incident, damage or loss (reasonably estimated if not known at the time) must be paid directly at the time to the accommodation owner, manager, company or other supplier/ service provider or person/s. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded to you. As a result of your action, You may also be responsible for any claims subsequently made against us and also all costs incurred by us (including our own and the other party’s full legal costs). You should ensure that you have appropriate travel and other forms of insurance to protect yourself and your guests in situations like that. As between you and a third party supplier which may form part of your customized luxury travel, reservation or event arrangement, their conditions of business will apply which may mean that you will be required by such suppliers to sign liability waivers, acknowledgment or other documents given by the third party supplier. It is your responsibility to ask, read and be aware of that.
Indecent and inappropriate behavior: We reserve the right to refuse services immediately and cancel client trips without refund or even contact authorities, law enforcement and other security services and agencies due to client or their guests behavior including but not limited to: public indecency, racial slurs and name calling, battery and assault, threatening behavior to self or others, request for inappropriate favors and harassment of our employees, contractors, company and hotel staff and other businesses and service providers, drug distribution or usage, prostitution, minor endangerment, not following or breaking our local, state or federal laws, rules and regulations, suspicious or terrorist activities, position of firearms and weapons or explosives and prohibited devices, creating or involvement in riot, theft, damages to hotels, other public or private properties and businesses.

Third (3rd) party sites: Our website, mobile application and social media accounts may contain or offer and/or promote other sites, applications and links or maybe redirect you to other websites or content belonging to or originating from third parties and features in banners or other advertisements, Such external links maybe not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, safety or completeness by us. We do not warrant, guarantee or assume responsibility for the accuracy or reliability of any information offered by third-party websites or links through our company website, mobile app or social media accounts. We will not be a party to or in any way responsible for monitoring any transaction between you and any third-party providers of offers, products or services. 

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Proprietary Rights: You acknowledge and agree that content contained in the Site or information presented to you through the Site may be protected by copyright, trademark or patent law, or other proprietary rights and laws. Except as expressly authorized by Us, Unicorn VIP Concierge Ltd., Unicorn VIP Concierge.com you agree not to modify, distribute, copy, reproduce or create derivative works based on the proprietary portions of this Site, in whole or in part. You may not reverse engineer, decompile, or disassemble the Site or its underlying technologies, except to the extent the foregoing restriction is expressly prohibited by applicable law. Those portions of the Site owned by us are the copyright of the company. All rights reserved. You agree that all of our trademarks, trade names, service marks, logo, designs and service names are trademarks and are property of Premier Concierge (the “Company Marks”). You agree not to display or use in any manner the company Marks, designs, works without the express prior written permission of Premier Concierge.

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Website Reviews and Testimonies: Our website may contain testimonials or reviews by users of our products and services. The experiences are personal to those particular users, and may not necessarily be representative of all users of our products and services. We do not claim, and you should not assume, that all users will have the same experience (Individual results may vary). The testimonials on our website are submitted in various forms such as text, email, audio and videos and are reviewed by us before being posted. They appear on our website and as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public or contains private and personal details. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials. Our company is governed by the general rules of respectful civil discourse. Our company does not discriminate against any views and you are fully responsible for everything that you post. We do not tolerate inappropriate comments, reviews or languages including but not limited to: racial profiling, profanity, slang and name calling, harassment, threats. We will monitor user-generated content (Reviews,Testimonies) and reserve the right to remove content for any reason whatsoever, without consent. 

Contract Evolution: Premierconcierge / premierconcierge-luxury.com, reserves the right at any time to modify the terms of this agreement.
Jurisdiction: You and Premier Concierge agree that the Terms and the relationship between you and us shall be governed by and construed in accordance with the laws of the Dutch Sint Maarten without regard to its conflict of laws analysis. You and Us hereby irrevocably and unconditionally submit to the jurisdiction of courts located within Sint Maarten, Dutch Sint Maarten and the court of first instance of all legal proceedings arising out of or relating to the terms and agree not to commence any legal proceedings related thereto except in such court. You and Us irrevocably waive, to the fullest extent permitted by law, any objection that you/it may now or hereafter have to the laying of the venue of any proceeding brought in any such court or any claim that a legal proceeding commenced in such court has been brought in an inconvenient forum.

Waiver: Unicorn VIP Concierge Ltd. failure to exercise or enforce any rights or provisions of the terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the company in writing. 

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Duration: PURCHASE OF OUR TRIP PACKAGES, BOOKING ANY CONCIERGE SERVICES, EVENTS AND EXPERIENCES AND OTHER OFFERED SERVICES WITH US, CONSTITUTES AGREEMENT TO THE ABOVE TERMS. This agreement will be in effect from the day of clients booking and confirmation of booking, and will terminate automatically either by cancellation requests or by the fulfillment “Last day of client’s trip or after hotel check out or departure of the client”.

Time Limitation: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the terms or use of the site must be filed within ninety days (90 days) after such claim or cause of action arose or be forever barred.

Questions, Comments, Concerns In regards to our booking services and our Terms and Conditions, please write to us via our Contact Us page.